Last updated: December 6, 2025
Welcome to One Padel. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our padel court management platform, including our website, mobile applications, and services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We collect information that you provide directly to us when you:
If you are a business using our Service, we collect and process data about your customers on your behalf, including names, contact information, booking history, and payment information. You are responsible for ensuring that you have the right to share this data with us and that you comply with applicable privacy laws.
When you access our Service, we automatically collect certain information, including:
We may receive information about you from third parties, such as social media platforms (if you choose to log in using social authentication), payment processors, and analytics providers.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
4.4 Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4.5 With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. If deletion is not possible (for example, because the information has been stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
We use cookies and similar tracking technologies to collect and track information about your use of our Service. Cookies are small data files stored on your device that help us improve our Service and your experience.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
Our Service uses the following third-party services that may collect information about you:
These third-party services have their own privacy policies. We encourage you to review their privacy policies to understand how they collect and use your information.
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child under 18, we will promptly delete that information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when it is transferred internationally.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
One Padel
Email: anwar@ivopay.com
Website: www.ivopay.com
By using the One Padel Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.